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Learning blog
Yasmina Kabdani

We moved ! 📦

From Yasmina Kabdani, the 09.09.2020
We moved ! 📦

Since September 1st, PHCom has moved into the business center Transforma BXL.

Teleworking has been the norm for more than 15 years within our organization, this working environment allows us to operate in full flexibility.

The logic of innovation that reigns there is in line with our way of contributing to the business development of companies by applying the best practices of lead pool management.

In addition, the other tenant companies share the same values of sustainability and social responsibility: everyone can make a positive contribution to our planet.

This ecosystem creates multiple business opportunities with start-ups and other companies active at Transforma BXL.

 

 

Posted in People Administration - Télémarketing - Development Center - Call Center - Bruxelles
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Yasmina Kabdani

From Yasmina Kabdani, the 08.07.2020
Posted in Business Development - Télémarketing - Development Center - Call Center - Bruxelles
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Stéphane Depaepe

From Stéphane Depaepe, the 09.06.2020
Posted in People Administration - Télémarketing - Development Center - Call Center - Bruxelles
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Yasmina Kabdani

Definitions Actions & Results 2020

From Yasmina Kabdani, the 03.06.2020
Definitions Actions & Results 2020
Posted in Database Management - Télémarketing - Development Center - Call Center - Bruxelles
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Stéphane Depaepe

How to conduct Video Conferencing

From Stéphane Depaepe, the 25.03.2020
How to conduct Video Conferencing

The 8 Do's of Video Conferencing Etiquette

Do be courteous to other participants (name them)
Do speak clearly (go to the point)
Do keep body movements minimal
Do move and gesture slowly and naturally (and show your hands)
Do maintain eye contact by looking into the camera (and smile) 
Do dress appropriately
Do make the session animated (who leads the meeting?)
Do be yourself and have fun!

The 7 Don'ts of Video Conferencing Etiquette

Don't make distracting sounds
Don't shout
Don't make distracting movements
Don't interrupt other speakers
Don't carry on side conversations
Don't wear "noisy" jewelry
Don't cover the microphone

Source: St. Leo University Office of Information Technology

Various solutions for virtual meetings exist:

  • Hangout (Google's solution...my favorite)
  • Wildix (we can create a "pro" space for you if you wish)
  • For Microsoft fans: Skype for business, Teams (office 365)
  • For Apple fans: Facetime.
  • Webex, Zoom (https://zoom.us/download)...

Don't forget that you have the possibility to share screens, documents (ideally suited for screen presentation) and to chat to confirm comments, ask questions, share URL links...

Have a good meeting...

Posted in Efficient Sales - Télémarketing - Development Center - Call Center - Bruxelles
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